New services, ever increasing procedures, regulations, administrative procedures, paper and electronic flows, incoming and outgoing, variety of channels, diversity of documents, very different rules for different trades, etc.
Managing documentary information can become a considerable drain in time and cost. 85% of decision-makers in public spheres are said to be dissatisfied with current processes, etc.. So what’s the best way to go about it from now on?
Choose the Documents Audit offer, operated by IN, historic partner of the State and local authorities. With its outside and independent eye, Documents Audit has proved valuable in dealing with this problem. Benefiting from a consulting culture based on an industrial site, it conducts a very advanced documentary audit.
The audit process takes place in 4 stages:
- inventory of needs and constraints
- recommended actions, tools and methods with a commitment to tangible results
- evaluated support
Objective: to rationalise and optimise these documentary flows in order to clearly improve profitability through more agile business processes and shorter decision-making circuits and reducing the number of unproductive tasks with, as a final consequence, better governance.
30% saving for the FFJ, the French Judo Federation
In 2011, the French judo federation wanted to dematerialize the enrolment of its 600,000 members distributed over more than 5,000 clubs and ensure the reliability of membership cards in a new and tougher format.
Documents Audit enabled the FFJ to rely on IN Groupe, which took over the delegated management of these forms, the dematerialized processing of the forms received, digital archiving of probative value, the manufacture and personalised issue of a plastic card (licence) to the clubs, the establishment of a national register and then making a traceability extranet available to the clubs and the Federation and providing a call centre for club leaders.
The management costs of licences and the time taken to obtain them have fallen by 30%, the availability of volunteers has increased, together with the space released by digitisation and the higher quality of the membership/renewal procedure.